EcoGeniusEcoGenius Billing
Contact

Talk to a person

Real support, not a ticket queue that never answers. We reply to every message — usually the same working day.

Email

[support email not set]

Best for anything with a screenshot, a bill number or an invoice attached.

Phone

[support phone not set]

Monday to Saturday, 10:00 – 19:00 IST

Registered office

[business address not set]

Send us a message

We reply to every message.

What to include

  • The email address on your account, if you have one.
  • The bill or payment number, when it’s about a document.
  • A screenshot — it usually saves a round trip.
Support hours

Monday to Saturday, 10:00 – 19:00 IST

Messages sent outside these hours are answered the next working day.

Already using the app?

Tell us the email address on your account and, if it’s about a document, its number. That is usually all we need to see exactly what you are seeing.

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Thinking about it?

Most questions are answered on the FAQ. If yours isn’t, ask — we will tell you honestly whether this fits your shop.

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